Terms & Conditions

These terms and conditions (the “Terms”) shall apply to the SPEND & WIN Contest organized by TV Sales & Home (“Organiser”) (“Contest”).

Participant (as defined below) agrees and acknowledges that they have read these Terms and that entry into the Contest is deemed to be acceptance of these Terms. Any capitalised terms used in these Terms have the meaning given in the Terms, unless stated otherwise.

Organiser & Qualifications

  1. All participants who are permanent residents of Zimbabwe or Zimbabwean citizens and who are at least eighteen (18) years of age at the beginning of the Contest Period are eligible to take part in the Contest (“Participants”).
  2. The Organiser may require the Participants to present valid identification for verification of the Participants’ identity.
  3. Individuals listed below are not eligible to participate in this Contest:
    • Employees of the Organiser (including its affiliates, subsidiaries, or related entities) and their immediate family members (child, parents, siblings, and spouses; and/or
    • Representatives and/or employees of the advertising agencies and/or any other third-party contractors or agencies engaged by the Organiser in connection with this Contest (including their associated and related companies), and their immediate family members (child, parents, siblings, and spouses).
  4. The Organiser may exclude any Participant from participating in this Contest without giving prior notice and/or reasons, at its absolute discretion.

Contest Period & Entry Criteria

  1. The Contest shall commence on 18 April 2023 0:00:00 hours and end on 19 May 2023 at 23:59:59 hours(Zimbabwean Time) (“Contest Period”). Notwithstanding the Contest Period, Participants may submit their Contest entry(ies) together with the relevant Invoices for purchases made during the Contest Period to the Organiser on or before 19 May 2023, in accordance with these Terms. Contest entries with Invoices dated outside the Contest Period will be immediately disqualified. No correspondence will be entertained.
  2. Only Invoices (as defined in Clause 8 below) for purchases of Participating Products (see below for a list of Participating Products) worth USD 200 and above(in a single Invoice) shall be valid for the purposes of this Contest and must be submitted in accordance with these Terms and within the Contest Period.

List of Participating Products

  1. Please note that all products listed/published on the TV Sales & Home official website (tvsales.co.zw ) are regarded as participating products.

Participation Terms

  1. Participants shall provide proof of purchase which is the official document issued to the Participants for the purchase of the Participating Products from the Organiser’s online store as listed below including but not limited to a screenshot of the order details with a delivered status or invoice(“Invoice”). Participants must purchase any Participating Product(s) worth USD200 and above, in a single Invoice, on the Organiser’s website, to be eligible to participate in this Contest.

Online store


TV Sales & Home


  1. The Invoice must clearly indicate the store name with logo, Invoice number, date of purchase, the Participating Product(s) purchased, and must be dated within the Contest Period.
  2. Participants shall submit their entries via WhatsApp.

How to Participate:

  • Each entry must be complete and accurate and must be accompanied with Order Number & Invoice Number. The original Invoice shall be retained by the Participant and produced to the Organiser if requested.
  • Submit your entry via the Organiser’s website https://www.tvsales.co.zw/shopandwin/.
  • Participants will receive a reply message confirming their submission via WhatsApp.
  • Participants will need to answer the Contest Question 1 and read and agree to the Privacy Notice and provide his/her personal particulars (Full Name & National Identification Number).
  • Each Participant (in respect of which a Participant has provided a correct answer to Contest Question 1) will be assigned with ONE (1) random serial number. (Note: the serial number(s) is/are for the Organiser’s reference only and will not be disclosed to the Participant and will be used to shortlist the winners in accordance with Clause 16).
  1. Participants may submit more than ONE (1) entry. However, every Invoice will be eligible for ONE (1) entry and can only be used once and is subject to the Participant providing the correct answer to Contest Question 1. Only Participants who have fulfilled all the requirements including providing the correct answer to Contest Question 1, will be considered to have valid entries. The Participant’s entries will be disqualified if the same Invoice is used more than once in multiple entries.
  2. Each Participant is only eligible to win a maximum of ONE (1) Prize during the Contest Period.
  3. The Participants agree that all prizes are non-transferable, non-exchangeable, may not be exchanged for cash and are at all times subject to availability. The Participants agree that the prizes shall not be resold or used for any commercial purposes.
  4. The Organiser shall be entitled to replace the Prizes with other prizes of the same value at its sole and absolute discretion. To the extent permitted by law, the Organiser, its agencies, affiliates, and sponsors and their representatives shall not be liable for any defects or misuse of the Prizes, or to any claims, liabilities, losses or damages in connection with this Contest.
  5. The Winners will be selected in accordance with the following process:
    1. First Prize Winner shortlisting selection:At the end of the Contest Period, a total of 1 eligible Participant who have answered Contest Question 1 correctly will be shortlisted from the total number of valid entries received by the Organiser during the entire Contest Period, as the Shortlisted First Prize Winner (“Shortlisted FP Winner”) by an automated selection system.
    2. Second Prize Winners shortlisting selection:At the end of the Contest Period, a total of 2 eligible Participants who have answered Contest Question 1 correctly will be shortlisted from the total number of valid entries received by the Organiser during the entire Contest Period (excluding the Shortlisted FP Winner), as the Shortlisted Second Prize Winners (“Shortlisted SP Winners”) by an automated selection system.
    3. Thirday Prize Winners shortlisting selection:At the end of the Contest Period, a total of 3 eligible Participants who have answered Contest Question 1 correctly will be shortlisted from the total number of valid entries received by the Organiser during the entire Contest Period (excluding the Shortlisted FP Winner), as the Shortlisted Second Prize Winners (“Shortlisted SP Winners”) by an automated selection system.



Contest Prizes & Redemption

  1. There are a total of 6 prizes to be won, with the breakdown as follows:

Type of Prizes

Description of Prize*

No. of Prize(s) Available

Prize Selection Mechanics

First Prize

Fresh 50-inch Television


Subject to the Terms, the First Prize Winner will be selected from the Shortlisted FP Winner who have answered Contest Question 1 correctly (“FP Winner”).

Second Prize

Unionaire Free Standing Gas

Table Top


Subject to the Terms, the Second Prize Winners will be selected from the Shortlisted SP Winners who have answered Contest Question 1 correctly (“SP Winners”).

Third Prize

Fresh Mixer


Subject to the Terms, the Third Prize Winners will be selected from the Shortlisted TP Winners who have answered Contest Question 1 correctly (“CP Winners”).

  1. a) First Prize, Second Prize and the Third Prize are collectively referred to as the “Prizes”.

(b) Images of any prizes shown in any Contest materials, advertisements, publicities and other materials relating to this Contest are for illustrative purposes only and may not depict the actual prizes.

(c) Cost of Prizes are accurate at the time of publication.

  1. The Organiser shall not be liable for any costs (including transportation costs) in connection with the redemption and/or delivery of the Prizes. All costs and expenses including but not limited to duties, taxes, and/or incidental expenses, costs, fees or charges imposed in respect of any of the Prizes and its collection are to be solely borne by the relevant Winners.
  1. The Organiser will announce the Winners on 26 May 2023 (“Announcement Date”) via the Organiser’s online store, social media feed, as listed below:

Online Store


TV Sales & Home

TV Sales & Home




  1. Each Winner will be contacted by the Organiser by using the phone number provided to the Organiser and within 30 days from the Announcement Date to arrange for the collection of their Prizes. Upon verification of the Winners’ identity by the Organiser, the Winners will be issued with instructions to collect their Prizes. The Winners shall collect the Prizes in person and shall present original proof of identity and the original Invoice during the Prize collection.
  2. In the event that any Winner cannot be contacted via phone after three (3) attempts made over three (3) consecutive days (during working hours from 8am – 5pm, Monday to Friday) or any Shortlisted FP Winner, Shortlisted SP Winner and/or Shortlisted TP Winner fails to answer Contest Question 2 correctly, such Winner, the Shortlisted FP Winner, Shortlisted SP Winner and/or Shortlisted CP Winner shall be disqualified at the Organiser’s discretion, and the Organiser shall select a replacement Winner, Shortlisted FP Winner, Shortlisted SP Winner and/or Shortlisted CP Winner at its sole and absolute discretion.
  3. Winners agree that the Prizes must be collected on the specific date and in accordance with the instructions provided by the Organiser or within TWO (2) months of being notified by the Organiser (via SMS or any other communication channels), and that any Prizes which have not been collected within the redemption period shall be forfeited and any unused Prizes cannot be exchanged for cash. The Organizer also reserves the right to replace the Winners of the Prizes at its discretion.
  4. Winners who require a representative to redeem their Prize on their behalf must ensure that their representative provides a letter of authorization issued by the Winner, a copy of the Winner’s valid identification document, and the representative’s valid identification document.

Privacy Notice

  1. By participating in the Contest:
    1. the Participant is taken to have accepted and agreed to be bound by these Terms and any other instructions, specific terms and conditions that the Organiser may issue from time to time.
    2. the Participant hereby grants his/her consent for the Organiser or any third party appointed by the Organiser to collect, use, process and disclose the Participant’s personal data acquired, for the following purposes
      1. administering this Contest, including contacting the Participant on the collection of the Prizes;
      2. verifying the Participant’s identity;
  • compliance with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority;
  1. transmitting to any third parties including our third-party service providers and agents, and relevant governmental and/or regulatory authorities, whether in Zimbabwe or abroad, for the aforementioned purposes;
  2. providing marketing material to the Participant; and
  3. any other incidental business purposes related to or in connection with the above.
  1. Further, by participating in the Contest, the Participant agrees:
    1. that the Organiser reserves the right to video, photograph and/or record the Contest (including the announcement of the winners and the collection of the Prizes), and publish the Participant’s images and details for any purpose related to the Contest without having to provide compensation to the Participant;
    2. that the Organiser shall have the right to suspend, withdraw or cancel the Contest, and to amend these Terms (including Contest Period which may be extended at the Organiser’s sole discretion) at any time in its sole and absolute discretion without prior notice;
  • that the Organiser’s decisions on all matters relating to the Contest shall be final, and the Organiser will not entertain any correspondence or appeals on the same;
  1. that Participants who have been found to have engaged in misconduct, including cheating, fraud and/or manipulation shall be disqualified from the Contest and will not be eligible to win any Prize;
  2. to indemnify the Organiser against any loss, damage, liability, cost, or expense (including reasonable legal fees), which the Organiser may incur in connection with a breach of these Terms by the Participant; and
  3. that the Organiser shall not be liable for any injuries, losses or damages arising from or in connection with the Contest, including without limitation, breakdown or malfunction of related equipment, or any error in the outcome of the automatic random selection process.
  1. Miscellaneous
    1. In addition to these Terms, any other order or rules of the Contest as stated at the website https://www.tvsales.co.zw/, shall also bind all Participants.
    2. Any clause in these Terms or any other terms and conditions as may be agreed to or accepted by the Participants that is invalid, unenforceable or illegal shall be enforced as nearly as possible in accordance with its terms but shall otherwise be deemed severed and shall not affect the enforceability of any other clauses, which clauses shall continue to be valid and enforceable to the fullest extent permitted by law.
    3. In the event of any inconsistencies between these Terms and the contents of any Contest material relating to the Contest, these Terms shall prevail. In the event of inconsistencies between the English version and any other versions of the Terms, the English version shall prevail.
    4. The Participant agrees that these Terms shall be governed by Zimbabwean law. In the event that there is a dispute concerning the conduct of the Contest or claiming a Prize, the Organiser will resolve the dispute in direct consultation with the Participant. If the dispute cannot be resolved the Organiser’s decision shall be final.
    5. The Organiser reserves the right to refuse to allow a Winner to take part in any or all aspects of the Prize, if the Organiser determines in their absolute discretion, that a Winner is not in the physical or mental condition necessary to be able to safely participate in or accept the Prize. It is a condition of accepting the Prize that the Winner may be required to sign a legal release as determined by the Organiser in its absolute discretion, prior to receiving the Prize.
    6. If a Prize is provided to the Organiser by a third party, the Prize is subject to the terms and conditions of the third-party prize supplier and the provision of the Prize is the sole responsibility of the third party and not the Organiser. The terms and conditions which apply to the Prize at the time it is issued to the Winner will prevail over these Terms, to the extent of any inconsistency. The Organiser accepts no responsibility or liability for any delay or failure by the third party to deliver the Prize, any delay or failure relating to the Prize itself, failure by the third party to meet any of its obligations in these Terms or otherwise or Winners’ failure to collect or use the Prizes in accordance with the terms and conditions of the third-party prize supplier and/or these Terms, as applicable. For the avoidance of doubt, Winners agree that any Prizes which are not used before its expiry date (where applicable) shall not be replaced by the Organiser.
    7. If relevant, where materials (including comments posted on social media) are submitted as part of the Contest entry (including survey answers) these materials must NOT: (a) be in breach of any laws, regulations and rights, e.g. any laws regarding intellectual property (copyright, trademarks, etc), defamation and privacy; (b) be defamatory, obscene, derogatory, pornographic, sexually inappropriate, contain nudity, aggressive, violent, abusive, harassing, threatening, objectionable or discriminate/vilify any section of the community with respect to race, ethnicity, nationality, religion, origin, sexual preference, mental illness, disability or gender or unsuitable for publication; or (c) contain viruses. Participants warrant that they own or have the right to license the copyright in any entry submitted by them into this Contest, for the purposes of this Contest, that no rights have been granted to any third party in respect of any such entry which would prevent the entry being used as contemplated by this Contest, and that the use by the Organiser of any such entry will not breach any laws or infringe the rights of any person (including without limitation with respect to privacy, intellectual property and defamation). By entering, all Participants license and grant the Organiser, its affiliates and sub-licensees an exclusive, royalty-free, perpetual, worldwide, irrevocable, and sub-licensable right to use, reproduce, modify, adapt, publish and display their entry (including any portion of their entry) for any purpose, including but not limited to future promotional, marketing or publicity purposes, in any media, without compensation, restriction on use, attribution or liability. Participants further agree, upon request by the Organiser, to assign all of their rights, title and interest (including copyright) in and to their entry to the Organiser and to sign any legal documentation to confirm such assignment. Participants agree that their entry is their original work and does not infringe the rights of third parties, or that they have obtained full prior consent from any person who has jointly created or has any rights in the aforementioned material. Participants consent to any use of their entry that may otherwise infringe their moral rights. Participants are responsible for all entries they submit on entry. The Organiser will not be liable for any entries, to the extent permitted by law. The Organiser reserves the right to remove, request removal or decline to publish any entry or portion of an entry for any reason whatsoever, including if in breach of these Terms. The Organiser will have no liability to Participants if it exercises this right and Participants must comply with any request made by the Organiser pursuant to this paragraph. The Participant warrants and represents that any material sent or provided by the Participant to the Organiser will not infringe any copyright, trademarks or other intellectual property rights of any third party (including moral rights) and that the Participant has all rights to use the materials and has obtained all necessary consents to comply with any relevant privacy and/or confidentiality requirements. Participants agree to indemnify the Organiser for any breach of the Terms including this clause.
    8. To the extent permitted by law, if for any reason any aspect of this Contest is not capable of running as planned, including by reason of computer virus, communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure or any cause beyond the control of the Organiser, the Organiser may in its sole discretion cancel, terminate, modify or suspend the Contest and invalidate any affected entries, or suspend or modify a Prize.
    9. The Organiser reserves the right, at any time, to validate and check the authenticity of entries and Participant’s details (including a Participant’s identity, age and place of residence). In the event that a winner cannot provide suitable proof as required by the Organiser to validate their entry, the winner will forfeit the Prize in whole and no substitute will be offered. Incomplete, indecipherable, inaudible, incorrect and illegible entries, as applicable, will at the Organiser’s discretion be deemed invalid and not eligible to win. Entries containing offensive or defamatory comments, or which breach any law or infringe any third party rights, including intellectual property rights, are not eligible to win. The use of any automated entry software or any other mechanical or electronic means that allows an individual to automatically enter repeatedly is prohibited and may render all entries submitted by that individual invalid.
    10. The Organiser reserves the right to disqualify entries in the event of non-compliance with these Terms.
    11. The Organiser and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person’s negligence or wilful misconduct) in connection with this Contest or accepting or using any Prize (or recommendation), except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).
    12. The Participant will participate in and co-operate as required with all reasonable marketing and editorial activities relating to the Contest, including (but not limited to) being recorded, photographed, filmed or interviewed and acknowledges that the Organiser may use any such marketing and editorial material without further reference or compensation to them.
    13. The Organiser accepts no responsibility for any tax implications and the Participant must seek their own independent financial advice in regards to the tax implications relating to the Prize or acceptance of the Prize.
    14. Failure by the Organiser to enforce any of its rights at any stage does not constitute a waiver of these rights.